Had some interesting case studies on ethics and decision making, everyone was put into various groups to decide what the outcome would be in real life situations. With having such a diverse class and participants from so many countries you really begin to look at your answers in a new light. The group setting allows for a greater array of ideas and you are able to fill your tool box with a new set of skills daily.
Sean
Get a daily, insider's look into the Cornell School of Hotel Administration's General Managers Program. Join Sean Hardy, Director of Operations for California's Fairmont Miramar Hotel & Bungalows, as he experiences first-hand this intensive, 10-day training program for hospitality industry managers.
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